Terms of Service

Last updated: July 2, 2026  ·  Effective date: July 2, 2026

These Terms of Service (the “Terms”) govern your access to and use of the SignVerse electronic-signature platform, websites, applications, and APIs (together, the “Service”), operated by Vikashan Technologies (“SignVerse”, “we”, “us”). By creating an account or using the Service, you agree to these Terms.

1.Acceptance of these Terms

By accessing or using the Service you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Cookie Policy, and Subscription Policy, each incorporated by reference. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Service.

2.The SignVerse Service

SignVerse provides tools to create, send, sign, and manage electronic documents, including templates, multi-recipient workflows, signer verification, forensic audit trails, and related APIs. SignVerse is a software provider, not a law firm, and the Service does not constitute legal advice. You are responsible for determining whether an electronic signature is appropriate and legally sufficient for your particular document and jurisdiction.

3.Eligibility and accounts

• You must be at least 18 years old and capable of forming a binding contract.
• You must provide accurate account information and keep it current.
• You are responsible for safeguarding your credentials (including Google sign-in and one-time passcodes) and for all activity under your account.
• Accounts are for the registered user or organization; you may not share a single seat among multiple individuals except as permitted by your plan.
• Notify us promptly at security@vtuae.com of any suspected unauthorized use.

4.Acceptable use

You agree not to use the Service to:

• upload, send, or request signatures on unlawful, fraudulent, infringing, or deceptive documents;
• impersonate any person, or forge, alter, or misrepresent a signature or a signer’s identity;
• transmit malware, or attempt to probe, scan, or breach security or authentication measures;
• reverse engineer, decompile, or create derivative works of the Service except as permitted by law;
• circumvent rate limits, quotas, or usage restrictions, or place undue load on the infrastructure;
• use the Service in violation of applicable export, sanctions, privacy, or e-signature laws.

5.Electronic signatures and records

You consent to conduct transactions and receive records electronically through the Service. SignVerse captures authentication and event data (such as timestamps, IP address, and verification method) to generate a tamper-evident audit trail intended to support the integrity and admissibility of signed records. You are responsible for verifying signer identities appropriately for your risk level and for retaining copies of completed documents. The legal effect of an electronic signature depends on applicable law (for example, the U.S. ESIGN Act and UETA, or the EU eIDAS Regulation), and you are responsible for compliance.

6.Your content and documents

You retain all rights to the documents, data, and materials you upload or generate (“Customer Content”). You grant SignVerse a limited, worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to operate and provide the Service, generate audit records, and comply with law. You represent that you have all rights and consents necessary for us to process Customer Content, including from your recipients and signers.

7.Subscriptions, fees, and billing

Paid plans are billed according to our Subscription Policy, which describes plan tiers (Starter, Professional, and Enterprise), renewal, cancellation, and refunds. Unless stated otherwise, fees are exclusive of taxes, and paid subscriptions renew automatically until cancelled.

8.Intellectual property

The Service, including its software, design, trademarks, and content (excluding Customer Content), is owned by SignVerse and its licensors and is protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

9.Third-party services

The Service integrates third-party providers (for example, Google for authentication and email or SMS providers for delivery and one-time passcodes). Your use of those integrations may be subject to the third party’s terms, and we are not responsible for third-party services.

10.Privacy

Our handling of personal data is described in the Privacy Policy. By using the Service you acknowledge and consent to that processing.

11.Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that audit records will satisfy the evidentiary requirements of any particular tribunal. SignVerse does not provide legal advice.

12.Limitation of liability

To the maximum extent permitted by law, SignVerse and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our aggregate liability arising out of or relating to the Service will not exceed the greater of the amounts you paid to SignVerse in the twelve (12) months before the event giving rise to the claim, or one hundred U.S. dollars (USD 100). Nothing in these Terms excludes or limits liability that cannot be excluded under applicable consumer-protection or mandatory law.

13.Indemnification

You agree to defend, indemnify, and hold harmless SignVerse from any claims, damages, and expenses (including reasonable legal fees) arising from your Customer Content, your use of the Service, or your breach of these Terms or of applicable law.

14.Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or for prolonged inactivity, with notice where practicable. Upon termination, your right to use the Service ends; sections that by their nature should survive (including ownership, disclaimers, liability limits, and indemnities) will survive.

15.Governing law and disputes

These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates, unless a mandatory arbitration or consumer-protection regime applies.

16.Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by posting the updated Terms with a new “Last updated” date or by email). Your continued use of the Service after changes take effect constitutes acceptance.

17.Contact

Questions about these Terms may be directed to legal@vtuae.com. Vikashan Technologies, Dubai, United Arab Emirates.